MacMore

Training and Adoption Specialist

McLean, VA
Part Time
Experienced
MacMore is looking to fill a part-time position for an Experienced Training and Adoption Specialist for a pending contract award at the Farm Credit Administration.

Location:
Washington, D.C. metropolitan area, with primary concentration at the FCA headquarters office in McLean, Virginia

Training and Adoption Specialist
Training and Adoption Specialist shall perform the following activities:
  • Develop and conduct tailored training for stakeholders. Produce job aids and reference guides.
  • Instructor-led training sessions (virtual or in-person).
  • Support during initial user adoption to address questions, issues, or workflow adjustments.
  • Provide documentation and ad hoc training to designated FCA technical staff on feature enhancements or system changes.

Required Qualifications
  • Experience in curriculum creation for eDiscovery program development
  • Experience in user enablement, tool adoption and change management
  • Experience in creating and maintaining job aids for stakeholders
  • Experience partnering with attorneys and litigation support to design workflows and provide hands-on support

Preferred Qualifications
  • Minimum 5 years of recent experience (education may not be substituted for experience) that includes:
    • Minimum 3 years of experience as an eDiscovery Training Specialist
  • Lead training strategy for eDiscovery platforms
  • Experience and working knowledge of Electronic Discovery Reference Model (EDRM) standards
  • Proficient in technical writing and documentation
  • Experience in data governance, retention and data systems
  • Experience with Microsoft Purview and related Microsoft 365 compliance tools
  • Experience with legal hold, preservation, and data-collection best practices
  • Experience in information security, access control and auditing practices
  • Familiar with federal government procurement process and requirements
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